The Apna.live Blog

Plain guides for local business owners: getting online, getting found on Google, and turning enquiries into customers.

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How to reply to a bad Google review

How to reply to a bad Google review

A template that works, the four sentences to avoid, and what to do when the review is unfair, fake, or from someone who was never a customer.

02 Sep 2026
Your phone number is your website's most important feature

Your phone number is your website's most important feature

Indian customers call. Most small business websites make that harder than it needs to be. Six specific fixes, all of which take minutes.

01 Sep 2026
Domain names for Indian businesses: .in, .com, or a subdomain?

Domain names for Indian businesses: .in, .com, or a subdomain?

What a domain actually is, what it costs, which extension to pick, and the ownership mistake that traps a lot of small businesses.

01 Sep 2026
The restaurant playbook: turning Google searches into tables

The restaurant playbook: turning Google searches into tables

How people actually pick where to eat on their phone, and the specific things a restaurant can fix this week to win more of those decisions.

31 Aug 2026
What to write in your Google Business Profile description

What to write in your Google Business Profile description

You get 750 characters. Most businesses waste them on adjectives. Here is a structure that works, with examples you can adapt.

31 Aug 2026
How to get more Google reviews without breaking the rules

How to get more Google reviews without breaking the rules

Reviews are the strongest ranking signal you control. Here is what works, what is against Google's policy, and why the shortcuts cost more than they earn.

30 Aug 2026
Instagram is not a website

Instagram is not a website

Instagram is a very good shop window and a very bad shop. Here is exactly which jobs it does well, which it cannot do at all, and what that costs you.

30 Aug 2026
The eight photos every Google Business Profile needs

The eight photos every Google Business Profile needs

Most listings have three blurry photos and a logo. Here are the eight shots that do the work, why each one matters, and how to take them on a phone.

29 Aug 2026
How much should a small business website cost in India?

How much should a small business website cost in India?

What agencies quote, what freelancers quote, what builders cost, and how to work out what is actually worth paying — including the costs nobody mentions upfront.

29 Aug 2026
The salon owner's playbook for your first 50 online bookings

The salon owner's playbook for your first 50 online bookings

A practical sequence for salons and parlours — what to fix first, what to photograph, what to price publicly, and how to stop losing enquiries to WhatsApp.

28 Aug 2026
Why "near me" searches skip your shop

Why "near me" searches skip your shop

Three things decide who shows up when someone searches near me — and only one of them is distance. Here is what you can actually change.

28 Aug 2026
How to create a Google Business Profile in India, step by step

How to create a Google Business Profile in India, step by step

The full walkthrough for 2026, including the verification step that trips up most Indian businesses and what to do when your postcard never arrives.

27 Aug 2026