Most small business websites list services like this:
- Hair Colouring
- Hair Spa
- Facial
- Waxing
That is a list of words. It answers nothing, and the customer either calls to ask or goes to a site that told them.
Here is how to write a service listing that does the work.
What a customer needs to know
For each service, four things:
What it is, in their words, briefly — especially if the name is jargon.
What it costs, or a range with what makes the difference.
How long it takes, or how much notice you need.
What is included, so they can compare like with like.
Four short pieces of information. Most businesses provide none of them.
The formula
Name — one line of what it is and who it suits. Price or range. Duration. What is included.
That is it. Three to four lines per service.
Before and after
Salon
Before: Hair Spa
After: "Hair spa — a deep conditioning treatment for dry, frizzy or chemically treated hair. Includes a scalp massage, steam and a wash. ₹900 for shoulder-length, ₹1,400 for long hair. Takes about 45 minutes. No appointment needed on weekdays."
Garage
Before: Periodic Service
After: "Periodic service — engine oil and filter change, air filter, brake inspection, coolant top-up, battery check and a full 25-point inspection. ₹2,800 for hatchbacks, ₹3,400 for sedans and ₹4,200 for SUVs, including oil. Takes 3–4 hours. Free pick-up and drop within Gurgaon."
Dental
Before: Root Canal Treatment
After: "Root canal treatment (RCT) — for a tooth with an infected nerve, saving the tooth instead of extracting it. ₹4,000 for front teeth, ₹6,000–₹9,000 for molars depending on the number of canals. Usually one or two sittings of 45 minutes. A crown afterwards is separate — we tell you the full cost before we start."
Bakery
Before: Custom Cakes
After: "Custom cakes — any design, photo printing available. ₹650/kg for standard flavours, ₹950/kg for designer and fondant. Eggless at the same price. Minimum 1 kg. We need 48 hours' notice; 24 hours for simple designs. Delivery across South Delhi ₹150."
Coaching
Before: Class 10 Mathematics
After: "Class 10 Mathematics (CBSE) — full syllabus with weekly tests and board paper practice from December. Maximum 12 students per batch. ₹2,200 a month, or ₹18,000 for the year. Monday, Wednesday and Friday, 4–5.30pm. Taught by Mr S. Kumar, 14 years teaching class 10 maths."
Electrician
Before: Wiring Work
After: "House wiring and rewiring — new points, distribution board replacement, full or partial rewiring. ₹350 per point for new wiring; a full 2BHK rewire is usually ₹18,000–₹28,000 depending on the length of the runs and the fittings. We quote in writing before starting. Three-month guarantee on the work."
In every case the "after" answers the question the customer would have phoned about, and it makes the business look like one that knows its own numbers.
The price objection, addressed
The standard resistance is: my prices vary, so I cannot publish them.
Two answers.
A range with the reason is honest and it converts. "₹6,000–₹9,000 depending on the number of canals" tells the customer both the ballpark and that there is a real reason for the variation. That is more reassuring than silence, not less.
A starting price is a filter, not a commitment. "From ₹18,000" brings you people whose budget is in the right region and saves you the conversations with people whose is not.
The alternative — no price — does not preserve your flexibility. It removes you from the customer's shortlist before you get to use it.
Use their words, not yours
The professional term and the searched term are often different, and you want both.
- "Scaling and polishing" — write "teeth cleaning (scaling and polishing)"
- "Refrigerant recharge" — write "AC gas refill"
- "Chemical peel" — write "de-tan / clean-up (chemical peel)"
- "Rebonding" — even if you call it something else, the word should appear
Put the customer's word first and yours in brackets. You get found for one and look professional for the other.
Group them
If you have more than about ten services, group them into sections. Hair / skin / nails / bridal. Servicing / repairs / bodywork. Preventive / restorative / cosmetic.
An ungrouped list of thirty items does not get read.
Give your best three their own page
The services you want more of deserve more than a listing. A page each, with photographs of your work, the full process, what affects the price, and how to book.
Those pages are what get found for "bridal makeup package price in [area]" — the specific, ready-to-buy searches that a list of service names can never reach.
Apna.live gives you a structured service list with prices, editable on the page itself. See yours.
Run a local business?
See your own website first. Pay only if you like it, from ₹149/month.
